Workplace Training

Mental Health First Aid Australia invites all businesses to commit to the benefits of creating mentally healthy workplaces by up-skilling their workforce with mental health first aid.

The State of Workplace Mental Health in Australia research released by Beyond Blue in 2014 reports:

According to an ABS study, 45% of Australians between the ages of 16-85 will experience a mental health condition in their lifetime. It is estimated that untreated mental health conditions cost Australian workplaces approximately $10.9 billion per year. This comprises $4.7 billion in absenteeism, $6.1 billion in presenteeism and $146 million in compensation claims.

A key recommendation of the report includes employers valuing mental health and wellbeing throughout their organisational structures as importantly as physical health and safety including:

Providing mental health training for staff can be an effective way of equipping employees with the skills and knowledge they require to manage their own mental health and support others in their workplace.

Involving your workplace in the Mental Health First Aid Skilled Workplace Initiative addresses key recommendations for creating a mentally healthy environment for all employees.

More information about the requirements and levels of recognition for the MHFA Skilled Workplaces Initiative can be found on the MHFA Website.

TalkWise is able to conduct MHFA courses on site and tailor specifically to your business and needs.

Course Content

The 12-hour Mental Health First Aid course teaches adults (18 years and over) how to provide initial support to adults who are developing a mental illness or experiencing a mental health crisis. The course curriculum is based on the MHFA Guidelines.

Course participants learn about the signs and symptoms of the common and disabling mental health problems, how to provide initial help, where and how to get professional help, what sort of help has been shown by research to be effective, and how to provide first aid in a crisis situation.
Developing mental health problems covered are:

  • Depression
  • Anxiety problems
  • Psychosis
  • Substance use problems

Mental health crisis situations covered are:

  • Suicidal thoughts and behaviours
  • Non-suicidal self-injury (sometimes called deliberate self-harm)
  • Panic attacks
  • Traumatic events
  • Severe effects of drug or alcohol use
  • Severe psychotic states
  • Aggressive behaviours

All MHFA Courses teach how to give the mental health first aid using the MHFA Action Plan ALGEE.

Course Format

This is a 12-hour course which we deliver as a 2-day training package.

Become an Accredited Mental Health First Aider

Included as part of the completed MHFA training is the opportunity for your employees to complete an online assessment and receive Mental Health First Aider certification, valid for three years. A refresher program will be offered towards the end of the three years to maintain and update the Mental Health First Aider’s skills.

Claim CPD Points

In recognition of the high value placed upon the Mental Health First Aid course many professionals, including pharmacists, mental health nurses, midwives, nurses, psychologists, teachers and social workers can claim attendance at a MHFA course for Continuing Professional Development (CPD) with their industry body. A full and current list can be found here.

If a participant elects not to complete accredition they will be issued with a Certificate of Completion at the conclusion of the course.

MHFA Manual

A manual is provided to each participant attending this 12-hour MHFA course.

Who can attend a course?

Any interested adult can attend. No previous experience or qualification is required. Mental Health First Aid is for everyone!

Please note this course is not a therapy or support group, rather it is an education course to learn how to give first aid to others.


Please contact us for a quote to deliver Mental Health First Aid for your organisation.

We look forward to helping you and your business receive the benefits of a mentally healthy workplace.